Firstly, please look through the common errors with kitconnect. Maybe you can find a solution to your problem.
Most people get this error because of files and folders permissions. This problem can be solved easily by doing the following steps:
- Set the permission of
kitconnect_xxxfolder to 755 - Set the permission of
kitconnect.phpfile to 644
If the issue is still not resolved, please submit a ticket. Our technicians will help you solve it quickly.